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British Airways CIO Paul Coby reveals lessons from Terminal 5 disaster Interview May 21, 200918 mins CareersIT LeadershipIT Strategy If youre in aviation, it Weve reintroduced some 9/11 measures like the much hated Star Chamber where every single piece of expenditure gets looked at. Civil Aviation Authority (CAA) BAAs operations at Heathrow, Gatwick and Stansted are regulated by the CAA. The concept of sustainability is one among the major considerations which is been identified and addressed for the proposed Heathrow Terminal-5. Devices are deployed, connections are being integrated and 2007 will be testing year. A project which saw client BAA buck the industry trend by driving a single team to successfully manage some very large construction risks, complex baggage systems and the integration of a myriad of critical IT systems. We are still very firmly anchored into creating integrated teams, creating single team cultures and leading in the same way that we did in Q4, he says. My hero is of course Vetinari The airline is moving onto the T5 systems, so they run for a year ready to operate at the new terminal when it opens in 2008. Airport bosses insisted it wouldn't be a repeat of the Terminal 5 fiasco. Work in integrated team irrespective of their different organizations. * The competition from the other contemporary rivals like Charles De Gaulle airport in Paris and. The first plane (United Airlines flight 958, if you're interested) touched down at Heathrow's brand new Terminal 2 building at 5.49 this morning. CIO UK described BA's misplaced sense of invincibility: Almost every new airport has opened late, cost more and had major operational issues, and, according to [Nick Gaines, director of business critical systems and IT at the British Airports Authority], system integration problems are often blamed. The Information Commissioners Office (ICO) expressed concern that the move may breach data protection laws even though BAA planned to delete fingerprint data after 24 hours. We have a lot of legacy back-office stuff that should be replaced but we reached our SarbanesOxley targets, so we are fit for purpose. Despite the cost-cutting, BA is changing online. From CIO UK: BAs CIO, Paul Coby told CIO UK [in March 2007] the IT work to support such a large-scale, new-build project was also going well. Q. When: How frequently would the team members meet? I dont read the glossy magazines sent round by suppliers. Any issues with organization impact the progress and decrease in efficiency towards the project. An operations readiness typology for mitigating against How big cutovers [IT system transfers] are done is not just about IT issues it is a whole interconnected system. Here's my rundown of the major failures and why this debacle happened. Computer Weekly reports: Heathrow Airport owner BAA is pulling a biometric fingerprint system at the new Terminal 5 the day before the building opens to the public, after the Information Commissioners Office (ICO) raised concerns about the system.