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Disembarkation is usually completed within two to four hours after the ships arrival. Ground transfers may be purchased between select major airports and the ship and from ship to select major airports on the day of embarkation and disembarkation only, as well as airport to hotel and hotel to airport in Anchorage and Fairbanks. There is a space on the tag for you to print the following information; Name, Stateroom Number, and Sailing Date. dvise you of arrangements to minimize disruptions in your vacation plans. The daily Crew Appreciation charge is $16.00 per guest per day for non-suite stateroom guests and $17.50 per guest per day for suite guests. With this in mind, the following emergency phone numbers are available for your use. Baggage Insurance: Although we try to handle your bags carefully while they are in our possession, please be aware that Holland America Line cannot guarantee there will be no loss of, or damage to, your baggage or belongings. Appointments may be made in advance on our web site athollandamerica.comor once on board. Purified or distilled water in factory-sealed containers (including plastic containers) for use in conjunction with medical device(s) are allowed in checked luggage and must be packed with the device(s). (If you choose to take advantage of Holland Americas cruise Cancellation Protection this payment will be due prior to the cancellation period.) At a nice mid-size, Holland America's 2,668-guest Rotterdam debuted in 2021 as a model of elegant and thoughtful design geared for cruisers of all ages and walks of life. Also, be sure to enjoy the Compass book located in your stateroom. Outbound flights should be scheduled with plenty of time for transfers from the ship to the airport. Holland America Smoking Policy. The Holland America Line Navigator App is your indispensable tool for cruise planning, embarkation, managing your onboard experience and booking shore excursions. Frequently Asked Cruise Questions - Know Before You Go Keep medication close at hand in your purse or in a carry-on bag In the event of unexpected travel delays and emergencies, please bring additional prescription medication for at least 2 weeks beyond the length of your travel itinerary along with a list of the prescription names, dosage amounts and times taken for all medications, because it may not be available on board or in the ports of call. 1-206-626-7353 to add services to your itinerary. Reservations may be made on board by contacting the restaurant manager. City Stays and Pre/Post Overland Packages: If you have purchased a Holland America Line hotel or overland tour packages, you will find information in your Express Docs. From outside the U.S. access 1-321- 837-6106. This should be done well in advance of travel at a Customs office near your home. Choose from options for calling only, calling and messaging or calling, messaging and data. You will claim your luggage when you arrive at your final airport destination. Whether you are interested in a cooking class with a local chef, a private car complete with driver and guide, or a chance to encounter wildlife up close, Holland America Line offers a shore excursion designed for you.