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Auxiliary heat will kick on automatically when the outside temperature takes a sudden dip and your heat pump cant keep up with warming your space. If you live in colder states with harsh winters, the outside temperature can mess with your heat pump. Scheduled professional checkup, at least once per heating season, is especially crucial. Turn off your system power at the circuit breaker if you cant locate your system circuit breaker, trip the main breaker. When the weather outside gets colder than your lockout temperature, your thermostat will start using AUX heat. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Here are a few tips and tricks for dealing with auxiliary heat. While there could be different reasons for your Nest thermostat not cooling and blowing hot air on cool mode, this guide provides the most common ones. With the old thermostat, heat works normally (even in the 10-20F outdoor weather we are currently experiencing). If that works perfectly for heating, then try testing if cooling is working too by doing this: If your Nest thermostat is blowing warm air instead of cool, try changing the orientation of your thermostat. Troubleshoot heat pump issues - Google Nest Help AStuf 4 yr. ago Alt heat means the heat pump is turned off and the other source (usually gas furnace) is asked to heat. Additionally,airlucent.comparticipates in various other affiliate programs, and we sometimes get a commission through purchases made through our links. Once you do that, your fan should only blow out air that is heated by your furnace. Ensure also that the end of the wire connecting to the O/B terminal is stripped enough to have proper contact with the terminal. Heat pumps extract heat from the air outside the house and ump it inside the house to raise indoor temperatures. You can choose how much expensive AUX heat your system will use when your. A backup heating source is needed, however, for moments when the temperature suddenly drops. If your floors warm up to heat your home or you have radiators. Indeed, the majority, as weve said before, are electric heaters and gas heaters. You need to check your thermostat wiring. This can happen for many reasons. Auxiliary heating is dependent on a couple of factors, one of them being that indoor temperatures must be higher than a specific setting usually 40F. The option is greyed out. The consent submitted will only be used for data processing originating from this website. Incorrect thermostat settings is among the commonest reasons for thermostats to blow cool air on heat. Check every wiring and fix any loose or bent wire. If you have wires in both the W1 and W2 connectors of your Nest thermostat, your system is a dual fuel system, and wont use Heat Pump Balance. The higher the current, the higher the heat output. Choose between Max Savings and Off. I had incorrectly labeled a jumper wire, causing the system to think I have a heat pump when in fact I dont. To make sure we provide the most qualified technician, please share more about your needs. Were you able to try Patrick's suggestion above? Remember that the display on the thermostat an LED . Cookie Notice Programmable smart thermostat that learns your schedule and the temperatures you like and programs itself to help you save energy and stay comfortable, Home/Away Assist automatically adjusts itself to an Eco Temperature after you leave so you dont heat or cool an empty home, Remote control lets family members change the temperature from anywhere on a phone laptop, or tablet[1], With Energy History just check your phone to see how much energy you used and why, or use Quick View on the thermostats display to reach Energy History, settings, or your schedule, Smart thermostat with HVAC monitoring which looks out for your heating and cooling systems; sends an alert if something doesnt seem right, along with helpful reminders to make maintenance easier[2], ENERGY STAR certified smart thermostat for home that helps you save energy and stay comfortable.Product note: You can also check your systems compatibility before purchasing a Nest thermostat with our online Nest Compatibility Checker on the Google Nest support page, The Nest Thermostat is designed to work without a C wire in most homes, but for some systems, including heating only, cooling only, zone controlled, and heat pump systems, youll need a C wire or other compatible power accessory.