Addiction treatment varies depending on each person's history of substance use and the types of substances being used. Sign up to get the latest information about your choice of CMS topics. This page is located more than 3 levels deep within a topic. To file a complaint about a health care facility that is regulated by the Agency for Health Care Administration, please complete the fields in the complaint form below. You may use one of these methods or you may use an option specific to a provider type: File a complaint online by completing the Complaint Intake Survey, F-00607 . 1555 or (02) 894COVID are toll-free lines that are available to the general public (26843). Entities Covered by Authorization: Physician or medical practitioner; hospital or health clinic or facility; insurance company; third party administrator; employer; debt collector; pharmacy; and/or any other entity or person in possession of such records or information. If applicable to your complaint, check below to release specific records or information: I also understand that: (1) I have the right to revoke this authorization in writing to HCS, except to the extent action has been taken relying on this authorization;(2) I have a right to a copy of this authorization; and (3) Under the Health Insurance Portability and Accountability Act of 1996 ("HIPAA"), a covered entity may not condition treatment, payment, enrollment, or eligibility for benefits on signing such authorization. If you just need information or would like to better understand a consumer issue, you should review the information on our website or call our Consumer Hotline at (617) 727-8400. On the date indicated, the Committee shall review the Complaint and any documents or information submitted with the Complaint, together with any Response or other information submitted by the Respondent, as well as any other information that becomes available to the Committee. The improved Administrative Simplification Enforcement and Testing Tool (ASETT) isavailablefor use. 14th Floor, Strawberry Square Thank you for your website feedback!