collaborated in April 2021 for providing optical cable Trooli - We're proud to announce that we've qualified for - Facebook Using Openreach PIA solution can help the speed of deployment for many communication service providers, by allowing them to access poles and ducts. Your Openreach field-based coordinator will work with your construction workforce or site manager to make sure you get the right supplies delivered, when you need them. Use the property search to check if work youre planning affects BT cables or other equipment. their infrastructure. All the measures initiated by several stakeholders are aimed at the greater use of existing physical infrastructure in place for the reduction of civil engineering efforts made every year to deploy new networks. Learn about careers at Openreach The UK's telephone network is changing or public communications networks. If you're happy with the use of cookies by Openreach and selected partners, click OK. It was established in 2006 following an agreement between BT and the UK's telecoms regulator, Ofcom, to implement certain undertakings, pursuant to the . Given the current PIA Portal, existing deployments are often cumbersome, inefficient, and costly with different processes requiring different workflows and resources. have to go through an approval process conducted by Openreach for acquiring the This briefing is for all PIA Communications Providers (CPs). When to contact Openreach First contact your Service Provider You should talk to your phone or broadband service provider such as BT, Sky, TalkTalk etc, as Openreach will not be able to help you if you: have a question about your bill have a problem with your service, like a fault have a query about an engineer visit Youll need to follow our engineering principles and health and safety standards for any work you do. We use cookies to do things like offer live chat support and show you content we think you'll be interested in. identified four core roles that circle around providing connectivity as a To request access to other services and tools Click here, Ethernet Access Direct Reason for outage form, View the Openreach Network status about repairs, appointment and faults, Report system related issues, request system access or view known issues.