It works because it shows that there was always an intention to reply to them, but you made a mistake and did not actually send the email. So I'm voting to close because it's not really about language at all. You can say "apologies for the delay" in professional settings to be polite. Include any information that's still relevant to the original message and share additional updates that developed during the wait. If I can support you in any way, let me know. I hope you werent waiting on it for any specific reasons. It turns out that theres a lot more to the process than I had originally bargained for. Sorry this took so long is a great choice in many situations. But being 5 minutes late to a lunch appointment is not a big mistake, so saying "Sorry to keep you waiting" is a perfect way to apologize. Dear Tim, Sorry to have kept you waiting for longer than I intended. Top Customer Service We are here to help. There were a few things that I needed to do first before sending you the files. Get it corrected in a few minutes by our editors.
Get perfection for short pieces of text in just a few minutes. Can you come along on Friday to discuss matters?Yours,Derek. I would not say that I am sorry to "bug them" if they have not resolved the problem yet. If the waiting was done in the past, you could probably say: Sorry for keeping you waiting last week in the park, I just couldn't make it. You can use it in formal emails to show that you didnt mean to make someone wait longer than they expected. Apologies for making you wait comes at the apology in a different way. has additional information.". We are able to continue with the process now. w.onload = loader; Sorry to make you wait / Sorry for making you wait Based on the context, I would phrase things completely differently, and use other words to acknowledge the progress that has happened or is needed. ", This a great. But being 5 minutes late to a lunch appointment is not a big mistake, so saying "Sorry to keep you waiting" is a perfect way to apologize. Apologies for only just getting back to you. b.My apologies for the delay and any inconvenience coursed. Sorry for keeping you waiting works well and is a close synonym to sorry to keep you waiting. The two phrases are nearly identical, and it mainly comes down to a style choice to determine which one is better suited to you. Its a polite way to keep a good rapport with the recipient. 5jj Moderator Staff member Joined Oct 14, 2010 Member Type Native Language British English Home Country Czech Republic Current Location Czech Republic Nov 3, 2011 #3 riquecohen said: We hope that youll be able to accept these files, even if they are slightly later than expected. Sometimes, something gets in the way and prevents us from responding to an email in good time.