if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[580,400],'returnsandrefund_com-medrectangle-3','ezslot_4',101,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-3-0'); Neiman Marcus allows its customers to return their purchases within 30 days. I will NEVER shop here again!! I too feel that having to go to the computer to read endless paragraphs on what I have to do to return merchandise is beyond comprehension. Send Return-labels, not everyone has a printer, stressful to have to call for label. All fashion enthusiasts know that Neiman Marcus is one of the go-to places for premium clothing apparel. Your item should also be returned within 30 days of the original purchase. In order to retain any hope of a full refund, the item in question needs to be "salable." Retail return policies and deadlines for unwanted holiday gifts This will serve as an easy way to track your order history and provide proof of purchase for any items you may wish to return or exchange. The salesperson and manager processed the return for us which was a credit to my Neiman Marcus account. Neiman Marcus Return Policy Neimans is already have trouble with slow sales. Neiman marcus and others have an unlimited return policy. If for any reason you are not satisfied, we will gladly accept your timely return of unworn, unwashed, or defective merchandise. 7 Days a week, 6 am to Midnight Central Time. While it is possible to return or exchange Neiman Marcus merchandise within 30 days of purchase, the item should be so pristine that it could realistically be put right back on the rack or shelf. This is a horrible policy nflicted on me for no good reason. As far as general service at Neiman's in Coral Gables, they are the best!!! I recieved a gift from my parents who live in another state,and yesterday i tried to exchange the shoes for my size. Mail Orders. We hope you find this article helpful and informative. If you want to return an item you purchased in-store, then you should mail it back to the store where you purchased it. You can always return an item to any sales associate, whether you purchased it online or in person. I also have the gift receipt. Now I am selling online a $1200 New in box sandals for $500, in the store continues at $1200. Unable to wear it. Note To get an easy return make sure to follow the steps and the rules that were mentioned in their respective sections.