Mr. ****** obliged. Furthermore, as a disabled person, I couldnt find a therapist familiar with disability much less someone who was also disabled. Thriveworks offers several different types of therapy, including: Therapy sessions can be conducted in-person at one of its 380+ locations or online, run about 50 minutes, and range in frequency depending on your preferences and your therapists availability. Our survey results indicate a high level of customer satisfaction. On February 17th I called to cancel all future appointments. Thriveworks Online Therapy Review - Verywell Mind Once they do, Thriveworks will then contact you to schedule an appointment with the new therapist within a few days. After reaching out to our billing team, we were able to confirm that they've been able to connect with you to make sure that all claims were processed correctly. THRIVEWORKS - 14 Photos - 5310 Markel Rd, Richmond, Virginia - Yelp We forwarded the receipt showing the paid balance and requested they stop contacting us. I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me. Hello- We are so sorry to hear about these billing issues. We also signed up for the companies in order to get a sense of how this process worked, how easy to use the platform is, and how therapy takes place at the company. Today, after not using their service for 8 months, they took $396 out of my bank account. By El Wilson It can be canceled immediately. When we started the counseling I was told my insurance would be billed. The late cancellation fee of $135 will only be charged if a client: Doesn't cancel or reschedule with at least a 48-hour notice Doesn't show up for their appointment For television viewers wanting to cut the cord, there are many choices for affordable video streaming services. At the beginning of 2022, there was a system change and that's where my billing got screwed up. I have pictures from the funeral. With this news, I agreed and signed up for my next session. The whole process felt less like starting therapy and more like signing up for a hot yoga class because of how little information I needed to enter. The sessions have been going on for several months and Ive never been called by anyone or received any bill for service, as was to be expected as I did provide my ******* Insurance information. While its services can be somewhat expensive and there have been complaints about its billing practices, overall, users seem very satisfied with Thriveworks. We have confirmed with our billing team that emails were sent prior to the charge in question, and that our team has reached out to go over the claims and the patient responsibility after processing through insurance with the client. Thriveworks therapy costs $99 - $199 and psychiatry services cost $99 - $349. However, it is important to note that more serious mental health concerns (such as suicidality and psychosis) are not effectively addressed with an online therapy service, she explains, as those issues generally require a higher level of care and more frequent sessions than other diagnoses..