Subscribe and join 1000s of women who rely on Budget Fashionista for the latest in affordable fashion and beauty. Needed an item very fast. I bought a shirt at Dillard's online, after checking to make sure that it was not in stock at either of the Dillard's near me. When you purchased an item with Dillard's card. The Dillard's Return Policy Made Simple - The Krazy Coupon Lady These policies are subject to change. Youll be credited for the original purchase first and then charged for your new item. If you want to exchange your item, you can either head down to the store and pick a new product or ship the item back. Also, please note that if you choose to mail the merchandise back, you will be responsible for the shipping fees. However, when using a different shipping carrier, they mentioned that they highly recommend the following: According to Dillards return policy, they will process your refund within 7-10 business days after the shipment. Dillard's. If you do not get satisfaction from the purchased merchandise, you can return it within 30 days from the purchase date for a full refund. Seven Retailers With Stingy Return Policies | Kiplinger Also, any products with more than one discount will not be accepted for return. FAQ - US and International | Dillard's If you order the wrong item or size, and you want to exchange your product. You can also contact Dillards by calling Dillards call center. To return any item purchased from Dillards, you must return it within 30 days from the purchase date. [Resolved] Dillard's Review: return policy - ComplaintsBoard.com This means any item not returned within that 30-day window can not be taken back. Well, weve got you covered. Im DONE with Dillards!! I'm not sure if where you purchased the shoes (in store or online), and if you have a receipt. Unfortunately, there is no return or exchange policy for Dillards after 30-days. Since then, Lindsey has worked in the retail and consumer service industry as a manager, advisor, and marketer. After two days the status was still Searching. Refunds for mailed returns: Shipping and handling is not refundable, refunds credited to original form of payment seven to 10 days after shipment. But in all honesty, these are the exact what I use and recommend to everyone, even my own family. If you are returning your item in store, the refund will be offered to you immediately. You can exchange items purchased in-store or online by bringing them to a Dillards store. If you use the mail-in return process you can either print a Dillard's return label or send them back using your own courier by sending them to this address: Dillard's. 600 Carnahan Drive.