How to Request a Refund for an Xbox Game? Troubleshoot payment option issues - Microsoft Support Lastly, any balance due on your Xbox subscription will prevent you from changing your region. Card has expired. Do you have to deal with more administrative and legal problems? Once you are done with that, select your payment method. Alternatively, try our guided support troubleshooter to get things working again. Locate the suspended subscription and then select it. New comments cannot be posted and votes cannot be cast. Check your account is nottemporarily suspended. To do that, simply log in to your Microsoft account with any web browser and choose Change a payment option. Troubleshoot payment option issues. Ensure the payment option is authorized for online billing or recurring billing. Follow the instructions on the screen to add billing information. Check with your bank as to why authorizations are failing. We have helped over 300,000 people with their problems. Q. I tried to purchase an item online, and my credit card was declined. Under Payment methods, you can Add a new payment method, View or edit card, or Remove card. According to users, Use a different way to pay error can appear if you try to buy something right away after purchasing another item. How do I do that?A: Log into Q: How do I change my billing cycle or payment period? Having a issue with my xbox series s where I can't buy games help Sometimes you canget billing errors due to problems with your credit card. Troubleshoot buying issues with Microsoft Store See Update your credit card expiration date. If youve ever purchased a hyped-up game and then got disappointed with it, you have probably wondered whether you can get your money back and how to request a refund. If thats the case, you should contact your financial institution and ask them if they canfix the problem. Enter the Update & Security section and opt for Windows Defender. Choose Manage Payment Options.