What should you write in the email? Please note, that any payments that are over 30 days are subject to late fees as described in our contract terms. Tap into proper email writing skills and etiquette to manage vendor expectations properly and reply professionally to vendors requesting payment. Increase your chances of getting paid and reach customers in the most effective way possible, with SMS invoice chasing. As of now, I have only recieved an email that the order is in my basket from before the purchase. Its not pleasant to be chasing money that somebody owes you. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post". Just a reminder that invoice [#number] Ive sent you on [date when you initially sent the invoice] is now overdue. HP Consumer Sales UK and IRE did an exelent job during the phonecall. Dont hesitate to reach out to me if theres an issue with the payment. After a brief greeting, you should quickly state the purpose of your email your payment request. You can conveniently pay online using a credit card or PayPal. Props to HPs customer service team. It shows that you are actively seeking a solution to their issue. Response: Send your client an email asking for confirmation of receipt of your invoice - for example, seven days after dispatch. Ensure you provide all the necessary information for your client to make the payment in your email. If you're asking someone to pay you, make it as easy as possible for your client. The answer is YES! Respond to the issues, offer solutions and maintain the business to vendor relationship. Alternatively, you can download our 8 most effective email templates to get your invoices paid on time to save you time and effort when chasing up on outstanding invoices, or sign up to join our webinar on 7 ways to get your invoices paid on time that you've never tried before. I am writing in regards to an overdue invoice {invoice number}. We've got you covered. Include your clients payment terms in your polite payment request email and remind them when their invoice is due. Put the payment information in the invoice email and on the invoice itself, along with all the business contact details. Use professional language at all times. Subject Line: Overdue Invoice - Please ResolveDear {first name} and team, Unfortunately your invoice {invoice number} for {amount due} is past due as of {due date}. Or you can call us, and well happily process your payment over the phone.